Cloud Solution Analyst

Tyler Technologies is seeking a system administrator with Public Cloud (AWS, Azure, Google) hosting operations experience to join our hosting team in the Yarmouth, ME office. The IT analyst will primarily work on projects involving designing/implementing new clients, products, processes and solutions within the datacenter and in Public Cloud (AWS, Azure, Google) cloud computing services. This position is open to mid-level and senior level candidates.
Yarmouth, Maine
Work with hosting and divisional resources to develop and implement new hosted products.
Work internally to design and implement new product solutions and processes for use within the datacenter/cloud services.
Document all work performed for the purposes of transferring knowledge to those who will be tasked with long term monitoring and maintenance of implemented clients/products/processes/solutions.
Perform installation, configuration and maintenance of Windows Servers and applications in a completely virtualized infrastructure.
Provide configuration support, administration, and tuning of environments for Tyler hosted software application products.
Maintain a written general knowledgebase of all issues and their resolutions.
Associate's degree with a focus in computer science or related field, or comparable work experience
5 + years of system administration experience
2 years of in-depth Public Cloud (AWS, Azure, Google) hosting and deployment experience
3+ Years of experience with the following technologies is preferred:
Windows Server 2008/2012 R2
Active Directory and Group Policy
IIS Sites/Applications/Services
Microsoft SQL Server 2008/2012 R2
Microsoft Failover Clustering
Microsoft Terminal Services
VMware vSphere (ESXi), vCenter
Microsoft / VMWare Certifications a plus
Excellent written and verbal communication and customer service skills
Excellent problem-solving and analytical skills
Proven capability of technical discovery
Script writing experience is useful but not required
The ability to independently troubleshoot and solve complex technical issues in a fast-paced environment

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